Inter personal skills for conducive work environment

“I will pay more for the ability to deal with people than for any other ability under the sun.”

In business, most of the problems are people problems. When we solve our people’s problems, our business problems are substantially resolved. People knowledge, is more important than product knowledge. Successful people build pleasing and magnetic personalities, which is what makes them charismatic. This helps in getting friendly cooperation from others.

A pleasing personality is easy to recognize but hard to define. It is apparent in the way a person walks and talks, his tone of voice, the warmth in his behavior and expressions. You will never lose your attractiveness regardless of age when the path of your personality flows both from your face and your heart wearing a pleasant expression is more important than anything else you wear. It takes a lot more than a shoeshine and a manicure to give a person polish. Charming manner that disguise a poor character may work in the short run, but character reveals itself rather quickly. Relationship based on talent and personality alone, without character makes life miserable. Charisma without character is good looks without goodness. The bottom is that a lasting winning combination requires both character & charisma.

“When you are good to others, you are best to yourself”

Whether it is your thought, action or behavior, sooner or later they return and with great accuracy. Always try to treat people with respect because you will be meeting them on your way somewhere.

“ It is one of the most beautiful compensation of life that no man can sincerely try to help another without helping himself”

Keep away from- ego selfishness, lack of courtesy, inconsiderate behavior, rude behavior, lack of integrity and honesty, self- centeredness, arrogance, closed mind, low values, greed. Probably that’s not all, but these factors prevent building and maintaining positive relationships.

“ We see the world not the way it is but the way we are”

Most of the time other people’s behavior is a reaction to our own. If our motives are good, we assume the motives of others are good too. If our intensions are bad we assume that the intensions of others are bad.

The main thing in relationship is trust. Relationship between employer and employee, parents and child, husband and wife, student and teacher, buyer and seller, customer and sales person are all trust relationships. Crises in trust really means crises in truth.

Relationships are like bank accounts, the more we deposit the larger they become, therefore, the more we can draw from them. However if you try to draw without depositing it leads to disappointment.

“ Be courteous to all, but intimate with a few and let those few be well tried before you give them your confidence. True relationship is a plant of slow growth and must undergo to with stand the shocks of adversity before it is entitled to appellation.”

BY:

Ms. Prerna Singh

Lecturer

MBA- DEPTT